Payment Policy
Updated on 26.01.2025
PAYMENT OPTIONS
Payment Methods
At TechXcelence, we prioritize your safety and convenience. We offer a variety of secure and easy-to-use payment methods that comply with applicable legislation in the regions we serve.
Credit/Debit Cards - Secure Transactions
We accept Visa, MasterCard, and American Express for quick and secure payments. To complete your purchase:
- Choose Credit/Debit Card as your payment method at checkout.
- Enter your card details and verify using your bank’s security procedures (e.g., 3D Secure).
- Once the payment is processed, you will receive a confirmation email with your order details.
PayPal - Quick and Secure Payments
PayPal provides a fast and safe payment option. If you have a PayPal account, you can pay without entering your card details on our website:
- Select PayPal as your payment method.
- Log in to your PayPal account.
- Confirm the payment, and you will be redirected to our site with an order confirmation.
Apple Pay & Google Pay - Convenient Mobile Payments
For those who prefer mobile payments, we support Apple Pay and Google Pay. These options are fast, secure, and easy to use:
- Select Apple Pay or Google Pay during checkout.
- Authenticate the payment on your device.
- Receive instant confirmation of your transaction.
Shop Pay
Shop Pay offers a fast, secure checkout experience, saving your details for future purchases. This option allows for quick payments with just one tap while ensuring encryption and data protection.
- Select Shop Pay during checkout.
- Follow the instructions provided by your bank or payment service.
- Confirm the transaction to finalize your purchase.
Security and Protection
Your security is our top priority. All transactions are encrypted to ensure your personal and payment information is protected. Our website is regularly monitored and updated to meet the latest security standards and regulatory requirements.
Customer Support
If you experience any issues or have questions regarding payments, please feel free to contact our customer service team. We are here to help every step of the way.
CONTACT INFORMATION
Company Name: FUTUREWAVE SOLUTIONS LIMITED
Company Number: 77242548
Website Name: TechXcelence
Business Email: support@techxcelence.com
Business Phone Number: +41 77 924 67 73
Business Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, 999077, Hong Kong
Contact Form: Click Here
Business Hour: Monday to Friday between 9:00 am to 6:00 pm Eastern Time Zone (EST/EDT)
Response Hour: Our customer service team typically responds within 24 to 48 hours during business days.
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