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Payment Policy

Updated: 26.03.2025

PAYMENT OPTIONS

Payment Methods

At TechXcelence, we highly value your safety and convenience. We offer a variety of payment methods that are easy to use and comply with applicable legislation in the regions we serve.

PayPal

Popular and Secure Payment Platform
PayPal is one of the most popular and secure online payment platforms globally. It allows you to make payments quickly without sharing your financial information with the merchant. Here’s how it works:

  1. Choose PayPal as your payment method at checkout.

  2. Log into your PayPal account or pay with a credit/debit card linked to your PayPal account.

  3. Review your payment details and confirm your purchase.

  4. Your payment will be securely processed through PayPal, and you'll receive a purchase confirmation from us once completed.

Visa

Widely Accepted Credit Card
Visa is one of the most recognized and trusted credit card brands in the world. With Visa, you can make secure payments quickly and easily. Here’s how it works:

  1. Choose Visa as your payment method at checkout.

  2. Enter your Visa card details (card number, expiration date, and CVV).

  3. Your payment will be securely processed through Shopify Payments.

  4. Once confirmed, you'll receive a purchase confirmation from us.

MasterCard

Global Payment Solution
MasterCard is a trusted payment method used worldwide for personal and business transactions. Here’s how to use MasterCard for your purchases:

  1. Select MasterCard as your payment method at checkout.

  2. Enter your MasterCard details (card number, expiration date, and security code).

  3. Your payment is securely processed through Shopify Payments.

  4. Once confirmed, you’ll be redirected to our site for a purchase confirmation.

American Express

Flexible and Secure Payments
American Express is a well-known credit card provider offering secure and flexible payment options. You can use your American Express card to shop with us easily and safely. Here’s how it works:

  1. Choose American Express at checkout.

  2. Enter your card details (card number, expiration date, and security code).

  3. Shopify Payments will securely process your payment.

  4. You’ll receive an instant purchase confirmation once your payment is approved.

UnionPay

Leading Payment Provider in China
UnionPay is the largest payment network in China, widely used for international transactions. If you have a UnionPay card, you can make payments seamlessly with us. Here’s how to use UnionPay:

  1. Select UnionPay as your payment option at checkout.

  2. Enter your UnionPay card details.

  3. Your payment is securely processed through Shopify Payments.

  4. Once the payment is confirmed, you will receive an order confirmation on our site.

Shop Pay

Fast & Secure Checkout
Shop Pay is a secure, fast, and convenient payment method that allows customers to save their payment and shipping details for future use. Powered by Shopify, it speeds up checkout and keeps your data safe. Here’s how it works:

  1. Choose Shop Pay as your payment method at checkout.

  2. Log in or save your payment information for future purchases.

  3. Review your details and complete the payment with one click.

  4. Once the payment is confirmed, you’ll receive a confirmation email from us.

Apple Pay

Seamless Mobile Payments
Apple Pay allows you to make secure, contactless payments with your Apple devices, such as iPhone, iPad, or Apple Watch. Here’s how to use Apple Pay:

  1. Select Apple Pay at checkout.

  2. Confirm your payment using Face ID, Touch ID, or your Apple device password.

  3. The payment will be processed securely through Shopify Payments.

  4. You will receive an order confirmation after the payment is approved.

Google Pay

Quick & Safe Mobile Payments
Google Pay is a fast, easy, and secure way to pay using your Android device or Google account. Here’s how you can use Google Pay:

  1. Choose Google Pay at checkout.

  2. Confirm the payment using your Google account information or fingerprint.

  3. Your payment is processed securely through Shopify Payments.

  4. Once confirmed, you’ll be redirected back to our site with an order confirmation.

Security and Protection

Your security is our highest priority. All transactions are encrypted to ensure privacy and security. Our website is constantly monitored and updated to comply with the latest security standards and regulatory requirements.

Customer Service

If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service. We are here to assist you every step of the way. You can reach out to: support@techxcelence.com if you have any questions.

CONTACT INFORMATION

Business Name: TechXcelence

Company Name: FUTUREWAVE SOLUTIONS LIMITED

Company Number: 77242548

Business Email: support@techxcelence.com

Business Phone Number: +41779246773

Business Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, 999077, Hong Kong

Contact Form: Click Here

Business Hours: Monday to Friday between 9:00 am to 6:00 pm Eastern Time Zone (EST/EDT)

Response Hours: Our customer service team typically responds within 24 to 48 hours during business days.